IT service desk agents (TicketIQ)
TicketIQ triages every ticket, folds duplicates into one known issue, routes it and drafts answers from your own knowledge base, in ServiceNow, Jira, Zendesk or Teams.
Solutions
Five solutions, ready to pilot
Each is a set of agents that knows one part of the business and the systems behind it. Every other agent is yours to build, governed the same way.
Pre-built and tested
Pick a starting point
HR agents
Liya HR answers leave, holiday, pay-date and policy questions as the employee, from Workday, BambooHR or SAP SuccessFactors, and Liya Onboarding runs new-hire checklists.
Agents for SAP
Plain-language agents for SAP S/4HANA maintenance, purchasing, sales, stock and invoices, SuccessFactors and Field Service Management, within SAP's API Policy.
Liya for Salesforce
Liya for Salesforce answers from Salesforce records as the person who asks, runs Flows, invocable actions and Prompt Builder templates, and holds every write for approval.
Liya Finance
Liya Finance matches supplier invoices to purchase orders in NetSuite or Dynamics 365, flags price and quantity variances, holds mismatches for AP approval and answers spend questions.
Build your own agent
Instructions, model, tools from any MCP server, OpenAPI or your own code, sub-agents, guardrails and budget, built in the console in minutes.