Service-desk agents you can run, trace and govern.
Liyagent takes tickets in from Teams, email, Jira and ServiceNow, triages and routes them with the Liya agents, answers repeat questions from knowledge you trust, and puts every model call behind one governed gateway.
Choose where to start
Build a new agent
Run Liyagent, sign in, create a managed agent with instructions and a model, and try it in the playground.
Get started →Govern existing agents
Point agents you already run at the gateway and put budgets, guardrails, policies and the audit log around them.
Set up your agent →Popular across Liyagent
Quickstart
From a clean checkout to a triaged ticket on your laptop in about ten minutes.
Create a guardrail
Mask PII, block prompt attacks and deny topics on the way in and out of a model.
Microsoft Teams app
Build the Liya app package and put the agent in front of your users in Teams.
Known issues and duplicates
Fold repeat reports into one ticket and tell every reporter when it is fixed.
Model chain and fallback
Choose which failures move a call down the chain and which never should.
Audit log
Query who did what, verify the hash chain and export an evidence bundle.
New here? Read What is Liyagent? for the ten-minute tour of agents, the gateway and the service-desk pipeline, then try a lab. Building an integration? The OpenAPI schema is served at /openapi.json and summarised in the API overview.
Need a hand?
Talk to the team about a rollout, or ask other builders in the community.