# Connect data & tools

Give agents tools through MCP servers, connect ticketing and chat systems, and keep every credential in the secrets store.

Agents are only as useful as what they can reach. Liyagent connects in three ways: **MCP servers** give managed agents tools, **connections and connectors** bring in tickets and let agents act in systems such as Jira, ServiceNow, Salesforce, Teams and email, and the **secrets store** holds every credential those need, referenced by label rather than pasted into settings.

The catalogue of ready-made servers and connectors is a starting set, not the limit. Any MCP server you can reach can be added by URL, and OpenAPI operations or your organisation's own code can be brought in as tools beside it, so an agent can be built for any system. Whether Liyagent is hosted by us or by you, it reaches those systems through their own APIs from your environment.

For SAP, see [Connect SAP](/docs/connect/sap): Liya calls SAP S/4HANA's own APIs, with a person confirming each agent call, or connects to the MCP Gateway in your SAP Integration Suite. For Salesforce, see [Connect Salesforce](/docs/connect/salesforce). For Microsoft Dynamics 365 (Sales, Customer Service, Field Service, Finance, Supply Chain Management, Business Central and the rest), see [Connect Dynamics 365](/docs/connect/dynamics-365).